Key Features & Benefits
As a company that focusses more on the business side of development, it is always a little treat when we get asked to help with projects that are a little bit different. That being said, we always enjoy a challenge. So when Steve from Litle Miss Raffles approached us with a spec to help him build a raffle based site - with a few pretty smart features - the team naturally got excited and wanted jump on board to help! From just a basic specification and a few ideas running about in his head, we were able to sit down with him and flesh out his plans with some visual mock-ups and process flows to help us all stay aligned on how this system works.
Starting this project in April of 2019, with a quoted 12 week lead time, the team quickly started to develop areas of Steves business dream so that he could get hands-on with his project pretty fast. One of the first pieces completed was the cataloguing system, this gave Steve the ability to upload his raffle items and display them, including their titles, descriptions, pictures and the price of the tickets for that item. One of our aims for both the admin and user sides of the system was to make them as easy as possible!
Our normal way of taking on projects is to build and complete the admin features first, this way we can ensure our customers can handle all issues on the customer journey, this also helps when completing a gap analysis of the process and means we can add any functions we may have missed.
Through the remaining weeks of the project, our focus turned to the end-users journey, ensuring their account setup was easy, the purchasing of raffle tickets was hassle-free and ensuring that this was easily useable and accessible from all devices. At the end of the day, the most important thing for a consumer-facing project is to make sure we don't over complicate anything.
The final thing we had to do to give Steves' site the final sign off was to get his logos, colour schemes and stylings in! Some companies have branding toolkits to hand that we work with, however, in some cases - and true for Steve - a few colours have been picked and a logo is available. In cases like these, we work closely with the customer to ensure the user interface (UI) is exactly what they had in mind,
Steves project was completed and delivered on time, helping him to generate some extra money to re-invest back into his tailor-made site. Using some of our teams' knowledge of marketing and sales, we were able to point Steve in the right direction toward having a successful marketing campaign to help launch his website and gain popularity through Facebook and other social media!
Now that the project is completed, we still liaise with Steve regarding his bespoke site to help manage and maintain it. The aftercare we offer our clients is aimed at making the continual development of our system easier and is designed to eliminate the risk our customers falling behind the times or being stuck with a custom solution they cannot edit.
Steve was a happy man in the end and is now working on plans to improve his project further, so I'd watch this space!
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